Dbrand’s new Killswitch case for the Switch 2 is sleek, lightweight, and ergonomically designed to blend perfectly with the console—but a critical flaw is turning it into a nightmare for some gamers. Users are reporting that the case interferes with the Joy-Con magnets, making it dangerously easy to drop the device during normal use. If you’re not gripping it just right, there’s a real risk of your console crashing to the floor.

Switch 2 Drama

Since launch, Dbrand’s subreddit has become a hotbed of complaints and viral video clips showing Joy-Cons unexpectedly detaching mid-play. The $60 Killswitch bundle includes a dock-friendly design, allowing users to keep the case on in TV mode, but the real issue stems from the plastic grips on the Joy-Con covers. According to Dbrand, a small lip inside the Joy-Con grip is meant to prevent slippage. Unfortunately, that same lip disrupts a carefully engineered air gap between the Joy-Con and screen—essential for the magnetic lock to function properly.

I personally received a review unit at launch and didn’t initially encounter the Joy-Con ejection issue. Why? I hadn’t fully pressed the controllers into the case, unintentionally avoiding the lip-to-air-gap interference. However, what I did notice was the cases slipping off when I shifted my grip even slightly sideways—a different, but equally frustrating problem.

Redditors Hate Switch 2 Accessory

In a lengthy Reddit post published on June 22, Dbrand responded to the backlash by pointing fingers at competing products like Genki’s Attack Vector case, which reportedly suffers from similar issues. I’ve tested Genki’s case too, and can confirm: this design problem isn’t unique to Dbrand, but the widespread user complaints suggest Dbrand hasn’t nailed the solution either.

When I re-tested the Killswitch case today with the Joy-Cons fully inserted as intended, the issue became undeniable. Even while gripping the console correctly, the Joy-Cons detached with alarming frequency. Dbrand insists that only users holding the console in an unusual way will encounter problems, listing three specific conditions:

Holding the console solely by the Joy-Cons, with no contact on the main body,

Using only one hand, and..

Keeping the Switch 2 parallel to the ground.

While that might sound like niche behavior, for a portable console often used on the go, these scenarios are more common than Dbrand wants to admit. The company has now promised to ship redesigned Joy-Con grips to all customers free of charge—a response that came only after an avalanche of backlash, including reported death threats.

Whether this update will restore player confidence remains to be seen, but one thing’s clear: what started as a promising accessory launch has turned into one of the most dramatic Switch 2 accessory controversies to date.

Free Joy-Con Upgrades for the Switch 2 Accessory Customers

In a new statement, Dbrand confirmed it will issue upgraded Joy-Con grips to all Killswitch customers at no additional cost. “After reading through your feedback, it’s quite clear that our post was a spectacularly terrible response to the issue at hand,” the company admitted. “Some of you have expressed that opinion in a perfectly reasonable way. Others have expressed it with literal death threats.”

The company says it’s actively developing a revised design to permanently fix the Joy-Con detachment issue. “With this design, everything will remain securely attached, even under the stress of shaking your Joy-Con like a maniac, one-handed, with no additional support on the body of the console,” Dbrand wrote. “Effectively, it would perform like a stock NS2.”

Whether these upgraded grips will satisfy frustrated users remains to be seen, but the Killswitch saga has cemented itself as one of the most talked-about accessory controversies in the Nintendo Switch 2’s early lifespan.

Update: Waow.